Incident IQ Platform Status

All Systems Operational

API Operational
Platform Operational
User Integrations Operational
Microsoft Azure SSO Operational
Google Cloud Platform Identity & Access Management Operational
PowerSchool Products PowerSchool SIS Operational
ClassLink Roster Server Operational
ClassLink Active Directory Integration Operational
OneRoster CSV Processing ? Operational
Asset Management Integrations Operational
Jamf Pro Operational
Mosyle Operational
Jamf School Operational
Filewave Operational
Microsoft SCCM Operational
Email Notifications and Alerts Operational
mailgun Inbound email processing Operational
mailgun Outbound Delivery Operational
iiQ Email Processing Operational
Support Resources Operational
90 days ago
99.96 % uptime
Today
iiQ Community Operational
iiQ Help Center Operational
iiQ Academy Operational
iiQ Phone Support Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 28, 2025

No incidents reported today.

May 27, 2025

No incidents reported.

May 26, 2025

No incidents reported.

May 25, 2025

No incidents reported.

May 24, 2025

No incidents reported.

May 23, 2025

No incidents reported.

May 22, 2025

No incidents reported.

May 21, 2025

No incidents reported.

May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025
Resolved - This incident has been resolved.
May 17, 21:12 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 17, 13:15 EDT
Identified - We've identified intermittent issues with fee tracker app, as well as, displaying and filtering on certain elements in assets explorer. There is no loss or impact to the underlying data. Thanks for your patience as our Engineering team works to resolve the issue as soon as possible.
May 17, 12:30 EDT
May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025
Resolved - This incident has been resolved. We deeply regret any inconvenience this may have caused and appreciate your understanding as we worked to resolve the issue. If you have any additional questions or concerns please contact our support team for further assistance.
May 14, 13:30 EDT
Monitoring - We have deployed a fix to address the login and page-loading issues and are currently monitoring the situation. We will provide additional updates as they become available. In the meantime, please contact our support team if you have any additional questions or concerns during this time.
May 14, 12:43 EDT
Identified - We are aware of an issue intermittently preventing users from accessing the Incident IQ site or seeing blank pages load. Our engineering team is aware of this and is working to restore full system functionality as soon as possible. We will provide further updates as they become available.
May 14, 12:34 EDT